Privacy and Data Protection Policy - GoLife

 

We respect your privacy and will protect your personal information. This policy tells you how we, Hyve Mobile (a software company based in Cape Town) and the owners of GoLife, will process and protect your personal information. In order for us to help you, you will have to share information with us. It is important that you trust us to protect it and keep it confidential.

The Personal Information we Collect

• While you use the GoLife website, we may collect your personal information which you provide to us (for example by contacting us via this website, we may collect your name, email address or telephone number.)

• To access the GoLife service, we may collect your telephone number to create a subscription and bill you.

• Should a refund be payable, we may collect your full name, email address and bank account details to process the refund.

Use of Cookies

We use “cookies” on our website. They enable us to improve your future visits to our site as well as provide you with a more user-friendly experience. You can read more about our Cookies Policy.

How we use your Personal Information

We may use your personal information to:

• respond to your enquiries,

• provide you with access to our services,

• unsubscribe you from our services,

• send you information about competitions,

• market our products and services to you, subject to your right to opt out from receiving direct marketing communications, or

• improve our service to you by analyzing it for trends.

Disclosure of Personal Information

We are not in the business of selling personal information and therefore we will not disclose your personal information to anyone except as provided in this policy.

• We may for marketing purposes disclose or transfer your personal information to our agencies.

• It may be necessary for us to disclose or transfer your personal information to suppliers, affiliates, partners or agents to provide you with our services.

• We will obviously need to disclose your personal information to our personnel who require it to do their jobs. We make sure they are aware of and take their confidentiality obligations seriously. They are contractually bound to keep all confidential information confidential.

• There may be situations where the law requires us to disclose your personal information. In all other situations, we will not disclose your personal information without notifying you and enabling you to object.

Security of Personal Information

We take all reasonable and appropriate measures to keep your personal information secure. For example, we encrypt our laptops and our phones. However, we cannot guarantee the absolute security of it. We back-up all your personal information on a regular basis.

Email Inspection

We will inspect all emails you contact us with via the email addresses that we provide on this website. We do this to check for viruses, and reserve the right to monitor and inspect all material and information transmitted over our system.

Access to and Correction of Personal Information

You may access and correct, if necessary, your personal information that we hold by emailing us at support@hyvemobile.co.za.